Standard Delivery

Delivery Rates

Standard GB Mainland Delivery             

Orders under £100 will be charged a delivery fee of £10. 

All orders £100+ will have free standard delivery applied at checkout. 

 Express 1 - 2 Day Delivery               

 Not currently available 

Delivery timescales are to working days only - no deliveries will be made on weekends or bank holidays. Please do not plan to start any installation until goods arrive.

Exclusions

Unfortunately, we currently only deliver to mainland UK meaning we are unable to deliver to IM, PO31-PO41, JE, BT, GY and HA1-H9 postcode areas. For further information, please contact our customer service team at customerservice@fasciaexpert.co.uk.

Delivery

When the goods arrive, it is your responsibility or the person delegated by you, to check and sign for the goods. Upon signing for the delivery, responsibility for care of the goods passes to you. We therefore urge you to check all items upon delivery and to write on the consignment note if any goods have been damaged.

Please note, signing the delivery company consignment note means that you have received the goods in good condition.

Planning Your Installation

We advise that you take delivery of the goods before booking your installation. This will enable you to check the goods for any damage or missing items before starting the work. This will give you enough time to resolve any issues or order any extra items you might need.

Returns

Order Discrepencies & Damages 

To gain a refund, any damages and order discrepancies should be reported within 24 hours to our customer service team by either emailing us at customerservice@fasciaexpert.co.uk or calling us on 01254 918 005.

All items should be inspected upon delivery. Signing the delivery consignment note will confirm that all goods received are in good condition, and all items have been received.

Any returns due to over ordered quantities must be returned within 14 days for a refund. 

A 10% restocking charge will be charged for any returned items dropped off at one of our pre-arranged drop off points. Whilst a 20% restocking fee will be charged should we arrange our own transport to come and collect the items.